Returns & Exchanges

We want to make sure you’re happy with your product, so we encourage you to reach out to us via email with any questions or concerns. If we can’t solve your issues our refund policy is as follows:

You may return our product for a full refund for any reason within 15 days of receiving it. It must be returned in the original packaging. If the product is defective or damaged, we will pay for return shipping.

Please submit your order number, whether it is a return or exchange, and reason to matt@clearice.rocks.